Privacy Policy

Last updated: November 11, 2026

ReviewWatch ("we", "us") provides a Google review monitoring service for multi-location businesses. This policy explains what data we collect, why we collect it, and what we do with it.

Data we collect

• Account data: your name, business name, email address, and billing information needed to run your subscription. Billing is processed by our payment provider, Creem; we do not store your card details.
• Google Business data: when you connect your Google Business Profiles, we read your business listings and their public reviews, so we can alert you about new reviews and draft replies. We only read the data needed for the service.
• Usage data: basic logs of how you use the service, such as when alerts are sent and which drafts you approve, so we can operate and improve it.

How we use it

We use your data only to provide the service: monitoring your reviews, sending alerts, drafting replies for your approval, and billing your subscription. We do not sell your data, and we do not share it with third parties except the service providers needed to run ReviewWatch (payment processing and hosting).

Google data

Reviews shown in ReviewWatch are public Google reviews. Reply drafts are generated from the review text and the business information you provide, and nothing is posted to Google without your approval.

Data retention and deletion

We keep your data while your subscription is active. If you cancel, we delete your account data within 30 days, except records we must keep for tax or legal reasons. You can ask for a copy or deletion of your data at any time by writing to support@reviewwatch.quetz.app.

Contact

Questions about this policy: support@reviewwatch.quetz.app.