Last updated: November 11, 2026
These terms govern your use of ReviewWatch, a Google review monitoring service for multi-location businesses. By subscribing, you agree to them.
ReviewWatch monitors the Google Business Profiles you connect, alerts you about new 1 and 2 star reviews, and drafts replies in your voice for your approval. Nothing is posted to Google without your approval. The service covers Google reviews only, for up to 10 locations per subscription, unless we agree otherwise in writing.
The founding plan costs $79 per month, flat, locked for life as long as your subscription stays active. Billing is monthly and processed by our payment provider, Creem. There is no annual contract. You can cancel anytime from your account; cancellation takes effect at the end of the current billing period. We do not offer refunds for a partially used month.
You are responsible for the Google accounts and business profiles you connect, for reviewing every reply draft before it is posted, and for the replies you approve. ReviewWatch drafts replies; you decide what goes out under your business name.
The service depends on Google's Business Profile services, which can change. We do not guarantee uninterrupted availability, and we are not liable for reviews missed during a Google outage or for the content of public reviews about your business. We do not remove reviews, and we do not promise your rating will go up.
We may update these terms. If we do, we will post the new version here and update the date above. Continued use after a change means you accept the new terms.
Questions about these terms: support@reviewwatch.quetz.app.